1. Refunds And Returns
Your satisfaction is our first priority at Carport Sheds. If your item is faulty upon receipt or is not as described, we will gladly exchange the item or refund your credit card. Buyers must notify Carport Sheds within 7 days of receiving the shed. Items must be returned with their original packaging and – unless they were damaged prior to you receiving them – must still be in a new, unused and saleable condition.
2. Returns Process
To return an item, please send it to:
2/282-284 Chesterville Road, Moorabbin, VIC 3189
Include the following information:
- Your order number, if known (appears on the top of the confirmation email)
- Your name and address
- A description of the item you are returning
- Whether you would like a refund or exchange. If you wish to exchange it for a different item, please include the name and item number of the replacement item.
